About us - Business policy

We always aspire to have correct and responsible business with our business partners around the world. This general business policy was made with a will to expand “Good will” practice and it contains points that we promote and which we want our business partners to accept. We prioritize good relationship with both customers and suppliers, so we find the following points very important:


Key elements for successful and sustainable business relationships are something that Oprema insists on, and it consists following items:

  • Support an open, fair and competitive business environment.
  • In comply with all relevant applicable laws and regulations.
  • Corruption and bribery will not be tolerated on any level or it any form.
  • Every our,as well as our partner's business, commercial and financial information is considered confidential and will not be disclosed to third parties.
  • Conflicts of interest are not allowed to affect the good operation of our business.


We endorse the values enshrined in the Universal Declaration of Human Rights and the Core Conventions of the International Labor Organization based on respect for the dignity of the individual without distraction of any kind. Our key elements are:

  • Working conditions should assure safe working practices and support the occupational health of employees.
  • Employees should be treated fairly in relation to reasonable working hours, periodic leave and remuneration for work period.
  • People are employed based on the principle of equal opportunity, without distinction to race, color, gender, religion, affiliation or origin.
  • Participation of children, forced or bonded workers will not be allowed and specifically there will be compliance with the relevant standards of the International Labor Organization.


We strive to treat environment with due care. Our Green manifest refers to informing, educating and focusing our employees to take care of the environment. In addition to our Green manifest our key elements for environment protection are:

  • The production and supply chain process are designed to make efficient use of available resources and to minimize the environmental impact.
  • Our suppliers also promote greater environmental responsibility and we promote the development and diffusion of environmental friendly technologies.
  • With our activities we attempt to contribute to the development of the community and to improve the quality of life and environmental protection.


We expect our suppliers to assist us in fulfilling the aforementioned key elements by incorporating them in their own business practice. Our suppliers shall take all necessary steps to ensure that the key elements of the Supplier Code are communicated to their employees. Suppliers shall take all appropriate steps to ensure that their own suppliers conduct business by the key elements of the Supplier Code.

We have the obligation to treat each individual with same respect and permanent improvement in the environment protection.

We believe that these principles will be reflected to our complete value chain and accepted by our business partners.

Policy of quality, environmental, occupational health, occupational safety, safety at work and safety of products and components that are in direct contact with beverages are the foundation of the business process management in Oprema d.d.

ISO 9001:2008 ISO 14001:2004 BS OHSAS 18001:2007 ISO 22000:2005

With constant improvement of quality and safety of our products and a partnership approach to our satisfied customer we opted for the implementation of the requirements of international standards ISO 9001:2008, ISO 14001:2004, BS OHSAS 18001:2007 and ISO 22000:2005 as integrated system.

According to above mentioned, for realization of defined mision and vision we are going implement following politics:

Politika kvalitete

Oprema d.d. has declared itself as a company that is environmentally responsible and cooperative along with nature. As a company we understand and acknowledge the importance of environmental protection. We are aware of an impact of our company to environment. Bearing this in mind, every segment of our company annually examines its processes and procedures, and it is finding a way to make it work, as far as possible, environmentally friendly. In accordance with the “Green Movement“, we will make efforts to improve the efficiency of all processes.

Along with understanding and embracing the "Green Movement" not just as a trend, our company made a commitment a while back to:

  • Learning - By building a research and simulation laboratory
  • Understanding – By educating our workers
  • Courage – By thinking "outside the box"
  • Commitment – By doing what we are saying
  • Raising awareness – By educating our community
  • Persistence – By never forgetting the cause

Bearing this in mind, it lead us to support this worthy cause in the following ways:

  • Saving our energy – By implementing our "Efficient energy usage policy"
  • Saving your energy – By producing energy efficient and sustainable products
  • Reducing CO2 emissions – By using quality components and expanding product life span
  • Discovering new possibilities – By researching new components and new resources

Optimizing production processes we try to develop a product that has a direct impact on saving energy, materials and natural resources.

General principles

We feel honored to be present in a community such as the city of Ludbreg. Every effort and dedication which our employees bring to their job each day gives us great satisfaction. We feel responsible to state our appreciation, not just through salaries or other benefits, but also by our contribution to the society that surrounds us.

We believe that companies should support various parts of their micro and macro surroundings whether it is sports, education, culture or other. By this we support and help growth of quality of life, creating a better living and working conditions for people around us.

Fields of endorsement

We decided that our focus should be spread on several areas and based on two criteria:
a) what we believe is important and
b) what the local community believes is important. In the majority or cases these criteria align.

1. Education

2. Culture

3. Sports

Category description

1. Education

The backbone of every developed community is education. We support good, broad, specialized, lifelong education.

2. Culture

Culture is what makes us grow as people. It widens our horizons and stimulates our creativity. Together with education it makes a perfect combination for personal and professional growths.

3. Sports

The key to healthy life is in sports. We highly support recreational sports because we believe that every person should be active regardless of their gender, age or status.


Safety at work is organized and carried out with the aim of ensuring working conditions deprived of danger to life and health for all employees with the aim of preventive and timely avoiding accidents and injuries at work, including occupational and other illness and mitigating their consequences. Systematic safety at work is performed due to human and economic reasons. Occupational Health and Safety Management system is conducted through BS OHSAS 18001:2007 norm in order to eliminate or reduce workplace hazards affecting both employees and other interested parties.

Protection as a mandatory part of the working culture

Safety at work is an integral part of the organization and execution of all procedures in production and as such it is mandatory part of work culture. All employees are trained to work in a safe manner. Responsible parties for improving safety are everyone, starting with and the employer's and occupational safety and health personnel to employees, primarily working in manufacturing facilities.

Multiple damage

In order to detect and eliminate the damage and dangers which threaten the life and health of personnel at work, determined are protection measures, policies and procedures.

Incidents and occupational diseases, causing serious damages to the employee:

  • in business: reduced employee efficiency, changing the organization of work, additional running costs and decrease in product quality,
  • for employees and their families: reduced social and material security, psychological stability and general health of the individual and the family.
  • in the community: additional involvement of health, social burden and pension funds, the issuance for additional infrastructure, and the engagement of humanitarian and social organizations

Improving working conditions

With constant monitoring, measuring and improving we make great efforts and resources in the development and application of new technologies, machinery and equipment other than production-technological progress and increased productivity, good conditions of safety at work. Depending on workplace specification and according to risk assessment, it is made acquisition of high-quality protective equipment. With the constant improvement of working conditions, particular attention is paid to compliance with international standards, and applicable statutes and regulations in the field of safety and security at work.

Privacy policy

We completly follow the legislation regarding privacy protection and protection of other data we get into possession thru the web pages, and we take all reasonable technical and other measures to protect them according to the law.

We do not sell, rent or give e-mail addresses or any other data to third parties. Data will be used exclusively for business contacts, with with the intention to improve our website or for statistical purposes.

Occasionally we conduct surveys and questionnaires on our web site. The data that we will collect within this surveys and questionnaires is used exclusively for the needs of Oprema d.d.

Our web page contains links to other web pages, on which our Privacy policy does not apply. We recommend you read the privacy policy of every internet page you visit.


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